Series Five: The Must-Have Amenities That Will Keep Guests Coming Back

Providing the right amenities can turn a good stay into a great one. Offering thoughtful, high-quality amenities not only enhances the guest experience but also makes your property stand out in a competitive market.

1. Basic Essentials

Every guest expects the basics: clean towels, fresh linens, toiletries, and a stocked kitchen. But you can go beyond the basics to ensure a premium guest experience. Ensure your amenities are of high quality—soft towels, premium bedding, and eco-friendly products go a long way in building guest satisfaction.

2. Technology

In today’s digital world, guests expect convenience at their fingertips. Provide high-speed Wi-Fi, streaming services like Netflix, and easy-to-use smart devices (smart locks, voice assistants). These small touches create a home-away-from-home feel.

Pro Tip: Smart thermostats and keyless entry systems provide a seamless check-in/check-out experience, minimizing friction for both you and your guests.

3. Comfort and Convenience

Think about what will make your guests’ stay more enjoyable. A comfortable mattress, blackout curtains, and soundproofing can significantly improve sleep quality, which will, in turn, improve overall guest satisfaction. In addition, small luxuries such as a coffee maker with high-quality coffee, plush robes, or even an ironing board and dryer make a huge impact.

4. Local Touches

Make your property feel connected to the local area by providing a guidebook or a list of personal recommendations. Whether it’s local coffee shops, hiking trails, or the best places for live music, guests love a local insider’s perspective.

At AirStay Design and Consulting, we can help design a property that’s fully equipped with all the amenities your guests need. From the basics to high-end touches, our services focus on creating spaces that cater to both comfort and convenience.

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Series Five: Small Touches That Make a Big Difference in Guest Satisfaction

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Series Five: How to Build a Guest-Friendly Communication System for Your Short-Term Rentals